Frequently asked questions
Three Sheets can hold an item for you at our store for 24 hours. However, if the item you are interested in is already on hold for another customer, you have the option to place a secondary hold. This means that if the first hold expires and the item is not purchased, your hold will take immediate effect, ensuring you have the next opportunity to buy it. This system allows for fair access to our in-demand products.
At Three Sheets, we offer an approval option for our customers. You can take the items home to ensure they meet your needs and preferences. If you decide not to keep the items, they must be returned within 2-3 days of the approval taken. It is imperative that the merchandise is returned in the same condition in which it left our store. This policy ensures that all our customers receive products of the highest quality. Please note that approval and return policies are strictly enforced to maintain our store's standards and customer satisfaction.